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Best Auto Repair, Urbana

1202 E Washington St Urbana, IL 61801

217-328-1212
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

217-328-1212 | 1202 E Washington St Urbana, IL 61801

CODE OF ETHICS

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
  • TECH-NET Professional Auto Service - Trans
  • Car Care Aware

Testimonials

This is the only place I trust for auto repair in CU. I used to shop around for repairs but other businesses would give me ridiculous estimates that I'm pretty sure was because I was a woman. Hanson's is Ryder only place I have been consistently pleased with. They are honest, quick, and give you realistic timelines for repairs.
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